INTEGRATED POLICY NOTICE FOR CORRIENTE VIVA SL
Last update: November 10, 2026
At Corriente Viva, we are guided by a clear principle: to provide our clients in the electricity and energy sector with reliable, rigorous and secure services. These include developing and operating software platforms (SaaS); providing innovation and strategy consulting; and designing, developing and delivering monitoring services for high-voltage assets. We aim to build client relationships founded on trust.
Our clients make decisions about critical infrastructure based on our data, analyses and alerts, and entrust us with their information through our applications and repositories. We therefore strive to provide a consistently high-quality service and protect the confidentiality, integrity and availability of the information entrusted to us, acting with honesty, technical rigour and competence.
To fulfil this purpose, Corriente Viva makes the following commitments:
Maintain the communication channels needed to understand the current and future needs of our clients and other interested parties, with the aim of meeting their requirements and expectations and ensuring their satisfaction.
Ensure quality and promote the responsible and transparent use of artificial intelligence.
Comply with the legislation applicable to our activities and with other requirements agreed with our clients and other interested parties, including those related to information security.
Conduct and regularly review risk assessments using recognised methods, so that we can establish an appropriate level of information security and minimise risks through specific policies, technical and organisational controls, and contractual agreements.
Ensure service continuity by maintaining the ability to detect, respond to and recover from incidents, supported by continuity plans based on recognised methodologies.
Protect information assets wherever they are located, controlling access through strong authentication and applying security measures to personal devices used for work.
Demonstrate our commitment to continually improving quality management and information security through training and awareness programmes for management and external collaborators involved in our services, encouraging them to contribute to that improvement.
Continually improve the effectiveness of our Integrated Quality and Information Security Management System by setting measurable objectives and implementing systems to measure and monitor the services we provide to our clients.
Provide the human, technical and financial resources needed to implement, maintain and improve the Integrated Management System.
Select and assess suppliers and collaborators against quality and information security criteria, requiring them to maintain a level of security consistent with our own and contractually protecting the confidentiality and ownership of our assets.
Strive for the full satisfaction of our clients and other interested parties, and protect the information they entrust to us.
Under the guidance of its management, Corriente Viva works to achieve its established objectives in accordance with client requirements and this policy, which is available to relevant interested parties.